Terms & Conditions

These terms apply to all bookings and treatments at . By booking an appointment you agree to the terms below.

Bookings & deposits

• Appointments are booked online through our booking system (That Time) or by phone.
• Some treatments require a deposit to secure your appointment; this is confirmed at the time of booking.
• Deposits are deducted from the treatment cost on the day.

Cancellations & no-shows

• Please give at least 48 hours' notice to cancel or reschedule.
• Late cancellations or missed appointments may result in loss of deposit.

Consultations & suitability

• All new clients require a consultation, and some treatments require a patch test at least 48 hours in advance.
• We reserve the right to decline treatment where it would not be safe or appropriate. Any deposit is refunded in this case.
• You must be 18 or over for aesthetic treatments and provide accurate medical information on your consent form.

Results & aftercare

• Results vary between individuals and no specific outcome can be guaranteed.
• Following the aftercare advice provided is essential; we cannot accept responsibility for issues caused by failing to follow it.
• Any concerns after treatment? Contact us straight away — aftercare support is always included.

Vouchers & offers

• Gift vouchers are valid for 6 months from purchase and are non-refundable.
• Offers cannot be combined unless explicitly stated.

Contact

Questions about these terms? Contact at , , or call .